Terms and Conditions

Welcome to the terms and conditions page for Handmade Felt Nepal Pvt. Ltd.'s website . By using this website and its services, you agree to be bound by the following terms, conditions, and notices (the "Terms of Service"). Please read these terms carefully and check this page regularly for any updates or changes made by us.

We reserve the right to withdraw or amend any part of this website or its services without notice. We are not liable for any unavailability of the website, and we may restrict access to all or part of it at any time.

Your use of this website is subject to our privacy policy, which is available at Privacy Policy Page. By using this website, you consent to our processing of your personal data in accordance with that policy, and you warrant that all information provided by you is accurate.

You are prohibited from misusing this website, including committing or encouraging criminal offenses, distributing malicious software, hacking into the service, causing annoyance to other users, infringing on the proprietary rights of others, sending unsolicited promotional material, or attempting to affect the performance or functionality of this website's computer facilities. Any breach of these prohibitions may be reported to the relevant law enforcement authorities, and your identity may be disclosed to them. We will not be held liable for any loss or damage caused by viruses or other harmful material due to your use of this website.

The intellectual property rights in all software, content, and photographic images made available on this website belong to Handmade Felt Nepal Pvt. Ltd or its licensors and are protected by copyright laws and treaties worldwide. You may store, print, and display the content solely for your personal use, but you may not publish, manipulate, distribute, reproduce, or use any content in connection with any commercial enterprise without our prior written consent.

Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, please contact us within 14 days of receiving your order to arrange a return or exchange. Items must be returned to us in their original condition and packaging within 30 days of receipt. Please note that we do not cover the cost of return shipping unless the item is faulty or damaged.

If you receive a faulty or damaged item, please contact us within 14 days of receiving your order to arrange a return or exchange. We will cover the cost of return shipping and either refund or replace the item at our discretion.

Please note that we cannot accept returns or exchanges on custom orders or on any items that have been used, washed, or altered in any way.

Limitation of Liability

To the extent permitted by law, Handmade Felt Nepal Pvt. Ltd will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of this Website.

Indemnity

You agree to indemnify, defend and hold harmless Handmade Felt Nepal Pvt. Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service.

Variation

Handmade Felt Nepal Pvt. Ltd shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected, all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments by contacting us at info@handmadefeltnepal.com

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Handmade Felt Nepal Pvt. Ltd. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Handmade Felt Nepal Pvt. Ltd.